AI intake for US law firms

Neverloseanothercasetoaslow reply.

B24 answers every case enquiry on WhatsApp and SMS in about eight seconds — day, night, weekend. It qualifies the matter, runs your conflict questions, books the consult, and hands your team a file that's ready to work.

  • Live in days, not months
  • You approve every message for 2 weeks
  • Answers in ~8 seconds
B
B24 Intake
online
10:42 PM · Friday
My employer said they'd sponsor me but my status runs out in November. Anyone there?
Yes, I'm here — you're in the right place. Let me take the details so an attorney can review this Monday morning.
Consult booked · Monday 9:00 AM ✓
Replied in 8 seconds · the firm was closed
Official Meta Tech Partner

Built on the channels your clients already use

  • WhatsApp
  • SMS
  • Web chat
  • Every language
  • Answers 24/7
The cost of a slow reply

Thefirmthatrepliesfirstsignsthecase.

It is almost never the best firm that wins a new matter. It is the one that picked up. Every enquiry that waits until Monday is a case you already paid to generate and then handed to the firm down the road.
9:43 PM
The enquiry arrives

Injured, anxious, searching on their phone. They message three firms, not one.

9:44 PM
Another firm replies

A real answer within a minute. They start talking to that firm instead of yours.

11:20 AM
You reply

Fourteen hours later, on a matter that was already signed at breakfast.

At your firm today
Now
With B24
First reply to a new enquiry
3.2 hours
8 seconds
Enquiries answered after hours
0%
100%
Enquiries that got a follow-up
41%
100%

Before figures are the averages we see in a firm's own intake logs during onboarding.

A sample intake

Oneconversation.Everythingfinished.

An example of how B24 handles an immigration enquiry at 10:42 PM on a Friday, when the firm is closed until Monday.
B
B24 · handling a live intake
10:42 PM Friday · H-1B expiring
Hi, saw your page. My employer said they'd sponsor me but my status runs out in November. Anyone there?
Hi David — yes, I'm here. You're in the right place, employment-based visas are a big part of what this firm does. I'm the intake coordinator: I take the details tonight, the attorney gives you the answers. What's your current status?
H-1B, expires Nov 14. Am I going to be out of status? Can they even file in time?
Timing is the first thing he'll go through with you on the call — and he'll answer it for your situation specifically, not in general terms. So he can do that properly: has your employer filed anything yet, or is this the first step?
Nothing filed. They're waiting on me to find a lawyer.
Understood. And is your employer covering the legal fees, or are you?
They said they'd cover it. What do you guys charge?
The consultation is free. The attorney quotes the work itself on that call, once he's seen your details — no surprises. I have Monday 9:00 AM or Monday 4:00 PM open. Which suits you?
Monday 9. Honestly I messaged two other firms tonight, you're the only one that answered.
Understood — and have you signed anything with either of them yet?
No, nothing signed.
Good, that keeps it straightforward. Monday 9:00 AM then — you'll get a confirmation on this number in a moment, plus a reminder Sunday evening. If you can, have your I-797 and passport details handy for the call; it saves you time. Anything else before I let you sleep?
Handled without waking anyone
Answered in 8 seconds, at 10:42 PM Friday
Practice area confirmed on the spot
Status and expiry date captured
Filing stage established — nothing filed yet
Fee responsibility confirmed
Conflict question asked — nothing signed elsewhere
Legal questions routed to the attorney
Consult booked · Monday 9:00 AM
Confirmation, reminder and document list sent

Nobody was told to wait. David got a straight answer on fees, a slot, a confirmation and a list of what to bring — and every question that needed a lawyer went to the lawyer, which is the line your firm can't afford to have crossed at 10:42 PM. The two other firms he messaged replied Monday, to someone who had already booked.

The product

Threethingsyourfirmstopslosing.

app.theb24.com
InboxAll channels
Maria G.WhatsApp9:43 PM
I slipped at a grocery store last week…
David R.SMS9:51 PM
Do you handle DUI cases in Harris County?
Ana T.Web10:02 PM
¿Hablan español? Tuve un accidente…
Kevin M.SMS10:14 PM
Following up on my consult Tuesday
Average first reply · 8 seconds

Every enquiry answered in seconds

WhatsApp, SMS and your website land in one thread. B24 replies immediately, in whatever language the client wrote in, at 2 AM on a Sunday exactly as it would at 2 PM on a Tuesday.

  • One inbox for every channel
  • No enquiry waits for office hours
  • Replies in the client's own language
app.theb24.com
New matter
Maria G. · opened 9:43 PM
Premises liability
JurisdictionHarris County, TX
Incident dateJan 29
Reported to storeYes — manager
TreatmentUrgent care, Jan 30
Represented elsewhereNo
Conflict check clearedAssigned to an attorney

Qualified before it reaches you

Case type, jurisdiction, incident date, treatment, insurance, conflict check. Your team opens a file that is already worth reading — not a name and a phone number.

  • Your intake questions, asked every time
  • Conflict check run before booking
  • Routed to the right attorney
app.theb24.com
ConsultationsTuesday, Feb 3
9:00
9:30
10:00
Maria G. · premises liability
10:30
11:00
Confirmation sentReminder set for MondayAttorney briefed

Consults booked on your calendar

It offers the slots you actually have, books the consult, sends the confirmation and the reminder, and chases the ones who go quiet.

  • Books against your real availability
  • Confirmation and reminder sent automatically
  • Follows up when someone goes quiet
Try it live

Messageitrightnow.

This is the real system, not a recording. Send the message and watch how fast a prospective client would hear back from your firm.
Your message
Hi B24 — I'd like to book a 15-minute demo for my law firm.

Replies in about 8 seconds. We'll show you your own intake flow on the call.

Plans

Pricedperfirm,notpermessage.

What it costs depends on your practice areas, your volume and how many offices you run. Fifteen minutes on a call and you'll have a straight number.
Solo
Custom
For a solo attorney or a small practice handling its own intake.
  • WhatsApp + SMS intake
  • One practice area
  • Qualification and conflict questions
  • Consult booking on one calendar
  • Replies in every language
  • Two weeks in Shadow Mode
Book a demo
Most firms
Firm
Custom
For firms with an intake team that can't cover nights and weekends.
  • Everything in Solo
  • Unlimited practice areas
  • Routing by case type and attorney
  • Automated follow-up sequences
  • Case-management handoff
  • Approved-answer library
  • Intake reporting
Book a demo
Multi-office
Custom
For firms running several locations, brands or referral partners.
  • Everything in Firm
  • Multiple numbers and locations
  • Per-office rules and calendars
  • Referral and co-counsel routing
  • Custom integrations
  • Dedicated onboarding
Talk to us
Control and safety

Itneversaysanythingyouhaven'tapproved.

Intake is the most sensitive conversation your firm has. B24 is built so that a bad answer is structurally impossible, not merely unlikely.

Shadow Mode for the first two weeks

Every real message gets a drafted reply that goes nowhere until you tap approve. You watch it work on live enquiries with zero risk, and your own approval rate decides when it goes live.

  • It drafts — every message gets an instant draft reply.
  • You decide — approve, edit or skip. Nothing sends without you.
  • It earns trust — your approval rate is the case for going live.

Approved answers only. Never legal advice.

B24 answers from a library your firm writes and approves. It gathers facts, it does not give legal advice, it does not estimate case value, and it never invents an answer. Anything outside the library is escalated to a human with the full thread attached.

  • No legal advice, ever — it collects, it does not counsel.
  • Unknown question → immediate human handoff.
  • Conflict questions run before any consult is booked.

Speaks every language your clients do

It answers in whatever language the message arrives in — no setup, no separate number, no second system. Same thread, same tone, same intake questions. A client who switches language mid-conversation is followed, not restarted.

  • Every language, out of the box.
  • Switches mid-conversation without losing the thread.
  • Your firm's tone, your firm's terminology.
FAQ

Questionsfirmsactuallyask.

No — and it is built so that it can't. B24 gathers facts and answers only from a library of responses your firm has written and approved. It does not counsel, it does not estimate the value of a case, and anything outside that library is handed to a human immediately.

Yournextcaseistextingsomeoneright now.

Be the firm that answers. Live in days, not months — with two weeks of drafts before a single message reaches a client.

Two weeks of drafts. Zero live messages until you approve.